Terms of Service

By creating an account, clicking “Sign Up”, or otherwise using the Service, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy, which is incorporated by reference.

If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

DescBox is an AI-powered tool that generates product listing descriptions, price suggestions, and hashtags for online resellers. Users upload a product photo and our service uses AI vision technology to produce optimized content for use on supported secondhand selling platforms (including Vinted, eBay, Depop, Poshmark, Facebook Marketplace, Etsy, OLX, Mercari, Allegro, and others).

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

You must be at least 16 years old to use the Service.

If you are located in the European Union, you confirm that you are at least 16 years of age or have parental/guardian consent. We do not knowingly provide the Service to minors under this age.

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your login credentials.
• You are responsible for all activity that occurs under your account.
• You must notify us immediately at contact@descbox.com if you suspect unauthorized access to your account.
• You may not share, transfer, or sell your account to another person.
• We reserve the right to refuse registration or terminate accounts at our discretion.

Paid Credits & Subscriptions

• Credit packs and subscriptions are purchased through Polar.sh, our Merchant of Record.
• All purchases are final and non-refundable. Credits and subscriptions constitute digital content/services delivered immediately upon purchase.
• Unused credits from credit packs do not expire. Subscription credits reset each billing cycle.
• Subscription pricing and availability may change. We will notify you at least 30 days before any price increase affects your active subscription.
• You may cancel a subscription at any time. Cancellation takes effect at the end of the current billing period; no partial refunds are provided for unused time.

EU Consumer Rights & Right of Withdrawal

DescBox sells digital content and digital services (AI-generated descriptions, credits). Under Article 16(m) of EU Directive 2011/83/EU, the right of withdrawal does not apply to digital content that is not supplied on a tangible medium, where performance has begun with the consumer’s prior express consent and acknowledgment that the right of withdrawal is thereby lost.

By completing a purchase, you expressly consent to immediate delivery of the digital content/service and acknowledge that you waive your 14-day right of withdrawal. Credits are made available in your account immediately upon payment confirmation.

You agree not to use the Service to:

• Upload images containing illegal content, including but not limited to counterfeit goods, weapons, controlled substances, or child sexual abuse material
• Violate any applicable law or regulation in your jurisdiction or the jurisdiction of the target marketplace
• Infringe the intellectual property rights of others (e.g., uploading branded goods you do not own)
• Attempt to reverse-engineer, scrape, or extract the underlying AI models or prompts
• Use automated scripts or bots to access the Service in a way that places unreasonable load on our infrastructure
• Attempt to circumvent credit limits, subscription restrictions, or access controls
• Resell or sublicense access to the Service without our written consent
• Engage in fraudulent activity, including creating multiple accounts to circumvent usage limits

We reserve the right to suspend or terminate accounts that violate these rules without prior notice.

Your Images

You retain ownership of the images you upload. By uploading an image, you grant us a limited, non-exclusive license to process it through our AI pipeline solely for the purpose of generating descriptions for you. Uploaded images are stored while you have an active subscription or plan. Images are deleted when your plan lapses or your account is terminated.

You represent and warrant that you have the right to upload any images you submit and that they do not violate any third-party rights.

AI-Generated Descriptions

Generated descriptions are provided to you for your personal or commercial use on selling platforms. You are solely responsible for reviewing and verifying the accuracy of any AI-generated content before publishing it. DescBox does not guarantee that generated descriptions are accurate, complete, or compliant with any particular marketplace’s policies.

AI-generated content is not legal, financial, or professional advice.

The Service, including its design, code, branding, and underlying AI technology, is owned by DescBox and protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property beyond the limited right to use the Service as described herein.

“DescBox” and related marks are trademarks of DescBox. You may not use our trademarks without prior written permission.

The Service integrates with third-party platforms and services (e.g., Polar.sh for payments, Google for AI and authentication, PostHog for analytics). Your use of those services is governed by their respective terms and privacy policies. We are not responsible for the practices or content of third-party services.

DescBox supports generating listings for third-party marketplaces (Vinted, eBay, etc.). We are not affiliated with, endorsed by, or partnered with these platforms. You are responsible for complying with each platform’s own rules and policies.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT.

We do not warrant that: (a) the Service will be uninterrupted or error-free; (b) AI-generated descriptions will be accurate, complete, or suitable for your specific use; (c) the Service will meet your requirements.

Nothing in these Terms excludes or limits warranties that cannot be excluded under applicable consumer protection law (including EU Directive 2019/771).

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DESCBOX AND ITS OPERATORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) €50 EUR.

These limitations do not apply to liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law, including EU consumer protection rights.

You agree to indemnify, defend, and hold harmless DescBox and its operators from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) content you upload or publish using the Service.

You may stop using the Service and delete your account at any time by contacting us at contact@descbox.com. Unused paid credits have no cash value and will be forfeited upon account deletion. No refunds are issued for unused credits (see Section 5).

We may suspend or terminate your access immediately if you violate these Terms, engage in fraudulent activity, or if continued access poses a risk to other users or the Service. We will notify you where legally required and practically feasible.

Sections 7, 8, 10, 11, 12, and 14 survive termination of these Terms.

These Terms are governed by the laws of Poland, without regard to conflict of law principles.

If you are a consumer in the European Union, you also benefit from any mandatory consumer protection provisions of the law of your country of residence.

We encourage you to contact us first at contact@descbox.com to resolve any dispute informally. If we cannot resolve it amicably, disputes shall be submitted to the competent courts in Poland. EU consumers may also use the European Commission’s Online Dispute Resolution platform: ec.europa.eu/consumers/odr.

We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice in the Service at least 14 days before the changes take effect. Your continued use of the Service after that date constitutes acceptance of the updated Terms.

If you do not agree to the updated Terms, you must stop using the Service before the changes take effect.

For questions about these Terms, contact us at: